Terms of Service

Definitions

In these Terms of Service the following expressions have the following meanings:

"Courtly", "we", "us", "our": Field Tech Ltd, a company incorporated in England and Wales, and the operator of the Courtly app and website.
"Service": The Courtly mobile application, website at courtlyapp.uk, and any related tools or features we provide.
"User", "you", "your": Any person who accesses or uses the Service, whether or not they have created an account.
"Court Provider" or "Provider": Any third-party operator, venue, club, local authority, or booking platform that operates or manages one or more courts listed on the Service, including but not limited to ClubSpark, Better/GLL, Everyone Active, All Star Tennis, and any other operator referenced within the app.
"Court Listing": Any entry within the Service that describes a court, its location, facilities, availability, pricing, or booking options, sourced from Court Providers or publicly available data.
"Content": All information, data, text, graphics, and other material available through the Service, including Court Listings, weather information, slot availability, pricing, and location data.
"Booking": Any contract or arrangement for the use of a court made directly between you and a Court Provider. For the avoidance of doubt, Courtly is not a party to any Booking.

About Courtly

Courtly is a court discovery platform that helps users find racket sport courts — including tennis, padel, badminton, pickleball, and squash — across London. We aggregate publicly available information and data from Court Providers to make it easier for you to discover courts that match your preferences.

Courtly is a discovery service, not a booking platform. We do not operate courts, take bookings, process payments, manage court staff, or enter into any contract with you for the use of a court. When you book a court through a link on Courtly, that contract is between you and the Court Provider only.

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the Service.

These Terms apply to all users of the Service, including users who browse without an account and users who have created an account.

Access & Accounts

Browsing without an account

You may browse Court Listings and use the core features of the Service without creating an account. No registration is required to discover courts, view availability information, or follow links to Court Providers.

Creating an account

Certain features — such as court alerts and saved favourites — require you to create an account. When you register, you agree to provide accurate, current, and complete information and to keep it up to date.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that takes place under your account. You must notify us immediately at hello@courtlyapp.uk if you believe your account has been accessed without your authorisation.

We reserve the right to suspend or terminate your account if we reasonably believe you have breached these Terms or used the Service in a manner that is harmful, unlawful, or contrary to the interests of other users.

Account deletion

You may delete your account at any time from within the Courtly app. Upon deletion, your personal data will be removed from our systems within 30 days in accordance with our Privacy Policy.

The Discovery Service

Courtly provides a limited, non-transferable licence to use the Service for the purpose of discovering court information sourced from Court Providers and publicly available data. This licence is for personal, non-commercial use only.

The Service surfaces information about court locations, availability windows, indicative pricing, court surfaces, and related facilities. This information is provided to assist you in finding courts — it is not a live booking system and does not constitute a reservation or confirmation of availability.

Where the Service directs you to a Court Provider's booking platform, that platform operates independently of Courtly. Any booking you complete, any payment you make, and any contract you enter into is between you and the Court Provider. Courtly is not a party to, and accepts no responsibility for, any such transaction.

Always verify current availability, pricing, opening hours, and court conditions directly with the Court Provider before travelling to a venue or completing a booking.

Accuracy of Information

YOU ARE RESPONSIBLE FOR INDEPENDENTLY VERIFYING THE ACCURACY OF ANY INFORMATION PROVIDED BY THE SERVICE BEFORE MAKING ANY BOOKING, TRAVEL ARRANGEMENTS, OR OTHER COMMITMENT BASED UPON IT.

The Content on the Service is sourced from Court Providers and third-party data suppliers. Courtly makes no representation and gives no warranty as to the accuracy, completeness, timeliness, or reliability of any Content. In particular, the following information may be inaccurate, incomplete, or out of date at any time and without notice:

Court availability and booking slots — availability shown in Courtly is indicative only. It is derived from Court Provider data feeds and may not reflect real-time capacity on the Court Provider's own booking system. A slot appearing as available in Courtly does not guarantee that it can be booked.
Pricing — prices shown are approximate and sourced from Court Provider information. The actual price charged by a Court Provider at the time of booking may differ. Courtly accepts no responsibility for pricing discrepancies.
Opening hours — court hours are subject to change at the Court Provider's discretion and may vary on public holidays, during maintenance periods, or for private events.
Court locations and addresses — location data is sourced from Court Providers and mapping services. You should confirm the exact address before travelling.
Court facilities and surfaces — information about court surfaces, lighting, indoor/outdoor classification, and ancillary facilities is provided by Court Providers and may be inaccurate or have changed since it was last updated.
Weather information — weather data displayed in the Service is provided by third-party weather services (including Apple WeatherKit) and is indicative only. Forecasts may be inaccurate. Courtly accepts no responsibility for any loss, inconvenience, or injury arising from decisions made based on weather information shown in the Service.
Booking window information — advance booking windows shown for Court Providers (such as ClubSpark or Better membership windows) are approximate and may change at any time without notice.

All conditions, warranties, terms, and undertakings, express or implied, statutory or otherwise, in respect of the accuracy or completeness of the Content are excluded to the fullest extent permitted by law.

Third-Party Providers & External Links

The Service contains links to third-party websites, booking platforms, and court operator portals ("Third-Party Sites"). These links are provided solely for your convenience in accessing Court Provider booking systems.

Courtly does not endorse, and takes no responsibility for, the availability, content, accuracy, privacy practices, or terms of service of any Third-Party Site. When you leave Courtly and access a Third-Party Site:

You are subject to that provider's own terms of service and privacy policy.
Courtly is not a party to any transaction, booking, or contract you enter into with the Court Provider.
Any dispute about a booking, cancellation, refund, or the condition of a court is a matter between you and the Court Provider. Courtly has no role in, and no responsibility for, resolving such disputes.
The Court Provider's own data protection and privacy practices apply to any information you submit to them. We recommend you read their privacy policy before providing personal or payment information.

Courtly is not responsible for and will not be party to any transaction concerning goods or services available from Third-Party Sites.

Limitation of Liability

To the fullest extent permitted by applicable law, Field Tech Ltd shall not be liable for any loss or damage of any kind arising from your use of, or inability to use, the Service, including but not limited to:

Any loss arising from reliance on inaccurate, incomplete, or outdated Content, including court availability, pricing, opening hours, location data, or weather information
Any loss or inconvenience incurred as a result of travelling to a court on the basis of information shown in the Service
Any booking disputes, pricing errors, cancellations, or service failures by any Court Provider
Any loss arising from your use of, or inability to access, any Third-Party Site
Any indirect, incidental, special, or consequential loss of any kind
Any loss of data, revenue, profit, or business opportunity arising from use of the Service
Any temporary unavailability of the Service due to maintenance, technical issues, or third-party service failures

Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; any liability that cannot be lawfully excluded or limited under English law; or any statutory rights you have as a consumer that cannot be excluded.

Where liability cannot be excluded, our total liability to you in connection with the Service shall not exceed £50.

Intellectual Property

The Courtly name, logo, app design, user interface, and all original Content created by Field Tech Ltd are the property of Field Tech Ltd and are protected by copyright, trade mark, and other intellectual property laws.

We grant you a limited, personal, non-transferable, non-exclusive licence to access and use the Service for the purposes set out in these Terms. This licence does not permit you to:

Copy, reproduce, distribute, or republish any part of the Service without our prior written consent
Systematically extract or scrape Court Listing data, availability information, or any other Content from the Service
Use the Courtly name, logo, or trade marks without our prior written consent
Create derivative works based on the Service or its Content

Court names, venue information, and operator branding remain the property of their respective owners. Courtly claims no ownership over information provided by Court Providers.

If you believe that your intellectual property rights have been infringed by content on the Service, please contact us at hello@courtlyapp.uk.

Acceptable Use

You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the Service. You must not:

Use any automated tool, bot, scraper, or script to extract data from the Service without our prior written permission
Attempt to gain unauthorised access to any part of the Service, its infrastructure, or associated systems
Transmit any material that is unlawful, harmful, threatening, abusive, or otherwise objectionable via any contact channel within the Service
Submit false, misleading, or fraudulent information via any form, including the court listing request form or the contact form
Use the Service in a way that could damage, overload, impair, or compromise the Service or its availability to other users
Use the Service for any commercial purpose, including reselling or republishing Court Listing data, without our prior written consent

We reserve the right to suspend or terminate access to the Service for any user who breaches these acceptable use provisions.

Security

We take reasonable technical and organisational measures to protect the Service and your account data against unauthorised access, loss, misuse, or disclosure. These measures include encrypted data transmission (HTTPS), access controls on our database, and server-side authentication for sensitive operations.

The Service is hosted on infrastructure provided by third-party providers including Netlify and Supabase. While we take care in selecting and configuring these providers, no method of internet transmission or electronic storage is completely secure.

We do not warrant that the Service will be free from viruses, malicious code, or other harmful components. You are responsible for ensuring that your device and software are appropriately protected before accessing the Service.

If you discover a security vulnerability in the Service, please report it responsibly to hello@courtlyapp.uk rather than disclosing it publicly.

Severability

If any provision of these Terms is found to be illegal, invalid, void, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining provisions. The invalidity of that provision will not affect the validity of the remaining Terms, which shall remain in full force and effect.

Waiver

Failure by Field Tech Ltd to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy. Headings in these Terms are for convenience only and have no legal meaning or effect.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to the Service, applicable law, or our business practices. When we do, we will update the "last updated" date at the top of this page.

For material changes, we will notify registered account holders by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date of any updated Terms constitutes your acceptance of those Terms.

We may also modify, suspend, or discontinue any part of the Service at any time, with or without notice. Field Tech Ltd will not be liable to you or any third party for any such modification, suspension, or discontinuation.

Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England and Wales.

You and Field Tech Ltd each irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

If you are a consumer resident in another part of the United Kingdom, you may also have the right to bring proceedings in the courts of the country in which you are resident.

Contact Us

If you have any questions about these Terms of Service, wish to exercise any rights in relation to your account, or wish to report a concern, please contact us:

Field Tech Ltd
Putney, London, SW15
England & Wales
hello@courtlyapp.uk

Company registration number: 17295129
ICO registration reference: [to be confirmed]